All orders are processed within 6 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Let’s understand that the world is going through a tough phase fighting the pandemic. Hence a delivery time of 10-15 days within India and 15-20 days Internationally must be expected during these tough times.

All orders are carefully packed with utmost care. The product is well cushioned with packaging materials placed in a box and additionally covered with a tamper-proof shipping pouch, such packaging will ensure that the product will reach safely, yet if the goods are damaged or lost through shipment, rivers and springs cannot be held responsible for the same.

Shipping costs within India – 

We offer Free shipping on all orders within INDIA.

Once your order has been placed, it will be processed within 5-7 working days, the tracking details of which will be emailed to you upon shipping. Due to the pandemic, please expect a delivery time of 10-15 days post shipped.

Shipping Costs Internationally –

Different countries impose custom or import fees, customers are responsible to pay the fee. You can find the shipping prices at the time of your checkout along with an estimate of the transit days.

The processing time for International orders is 7 to 10 days. We assure you that once the order is placed, your personalized handcrafted product will be shipped within 7 to 10 days and the tracking details will be emailed to the customer for easy tracking.

Don’t find your country on the checkout page?

Feel free to drop us an email at – hello@riversandsprings.com and we will surely get back to you.